Privacy Policy

1. Introduction

BioSynth Laboratories Inc. ("BioSynth Labs", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Fill out a contact form or request a quote
• Subscribe to our newsletter or marketing communications
• Request product information or technical documentation
• Register for a webinar, event, or product demonstration
• Apply for a career opportunity

This information may include your name, email address, phone number, organization name, job title, and any messages you send us.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including IP address, browser type, operating system, referring URLs, pages viewed, and time spent on pages.

3. How We Use Your Information

We use the collected information to:

• Respond to your inquiries and provide customer support
• Process and fulfill product quote requests
• Send marketing communications (with your consent)
• Improve our website, products, and services
• Comply with legal obligations and regulatory requirements
• Protect against fraudulent or unauthorized activity

4. Data Sharing & Disclosure

We do not sell your personal information. We may share your information with:

• Service providers: Third-party vendors who assist us in operating our website, conducting business, or providing services to you
• Distribution partners: Regional distributors who may fulfill your product inquiry in your geographic area
• Legal compliance: When required by law, regulation, or legal process

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Opt out of marketing communications
• Object to or restrict certain processing activities

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

BioSynth Laboratories Inc.
1250 Innovation Drive, Suite 400
Sainte-Foy, QC G1V 4S9, Canada
Email: privacy@biosynthlabs.com
Phone: +1 (800) 555-0199